If your team works around software instead of with it, that workaround has a real cost. It shows up every day the tool doesn't quite fit, and it adds up faster than most people realize.
Every manual workaround built to compensate for the wrong tool is a recurring cost that never shows up as a line item, but never stops either.
The "temporary" spreadsheet fix bolted onto an ill-fitting system tends to still be there two years later, still costing time every time someone uses it.
Off-the-shelf software priced for a generic use case often costs more per year than a purpose-built tool that does exactly what you need and nothing else.
When the tool fits the business instead of the business bending to fit the tool, adoption stops being the uphill battle it used to be.
Getting the problem and scope right before writing a line of code.
A real, usable first version, not a throwaway prototype.
Built to extend, not to be rebuilt at the next stage.
Connecting cleanly with the systems you already run.
The interface layer built around your actual users.